Use case

Your queue times are killing your NPS. Callora clears the queue.

Front-line support agents spend 70% of their time on the same 20 questions. Callora handles those 20 in seconds, escalating only the calls that actually need a human. Your team stops burning out. Your customers stop waiting.

60%

Auto-resolved

First-call resolution with your knowledge base

Wait time

Answers the second the phone rings

24/7

Coverage

No shift schedules, no PTO

+18

NPS points

Average lift in beta from queue time drop

What it does

Ingests your help center or Notion — answers from your docs, not hallucinations.
Warm-transfers to a human with full context when the caller wants one.
Automatic ticket creation in Zendesk / Freshdesk / Intercom via MCP tools.
Post-call sentiment + churn-risk analysis on every conversation.
Recording + transcript retained per your retention policy — not ours.

Sample call — real transcript

Caller:My subscription got charged twice this month.

Agent:I can see the double charge — order 8823 on the 3rd and 8871 on the 12th. That’s on us. I can refund one now, that OK?

Caller:Yes please.

Agent:Refund initiated for $29.99. You’ll see it in 3–5 business days. Anything else?

Configure a support agent live — it’s below

No credit card. No Twilio setup. 60-second setup.

Try it live

TCPA, GDPR, HIPAA architecture. SOC 2 Type I in progress.

<300 ms voice latency — callers can’t tell it’s AI.

Free forever tier. Paid plans from $89/mo.